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Terms & Conditions

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Welcome to our store. By using this website and placing an order, you agree to the following Terms & Conditions:​

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1. General

This website is operated by Illuminate. By accessing or purchasing from our site, you confirm that you are at least 18 years old or have permission from a guardian.

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2. Product Information

We aim to display all products as accurately as possible. Colors, sizing, and finishes may vary slightly due to screen differences or production variations.

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3. Orders

We reserve the right to accept or decline orders at our discretion.
Once an order is placed, it cannot be modified.

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4. Pricing

All prices are listed clearly. We may update pricing at any time without prior notice.

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5. Shipping

  • India: Delivery in 5–7 working days.

  • International: Delivery in 8–10 working days.
    Delays due to weather, customs, or courier issues are not our responsibility.

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6. Refunds & Returns

We only offer refunds if the product arrives damaged, and the customer provides valid photo/video evidence within 48 hours of delivery.
We do not refund for size issues, wrong orders, or change of mind.

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7. Payments

All payments are processed securely through trusted third-party gateways.
We do not store any payment information.

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8. Intellectual Property

All designs, images, logos, and content on this site are the property of Illuminate.
Unauthorized use or reproduction is strictly prohibited.

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9. User Responsibilities

You agree not to misuse the website, attempt fraud, or provide incorrect information during checkout.

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10. Liability

We are not responsible for indirect losses, shipping delays, courier issues, or misuse of products after delivery.

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11. Third-Party Links

Our site may include links to other websites. We are not responsible for their content or policies.

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12. Policy Updates

We may update these Terms & Conditions at any time. Continued use of the site means you accept any changes

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